Tag: organizational culture

17 Jul

Being responsive to email: Reply, Acknowledge or Answer

People want you to be responsive to their emails. In fact, a recurring frustration that I hear from co-workers, management, volunteers, board members and donors is when they take...

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31 Mar

For Values "Show, Don't Tell"

Many organizations, in addition to their mission and vision statements, have a values statement. A values statement is a set of beliefs and principles that guide an organization’s decision-making....

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