Being responsive to email: Reply, Acknowledge or Answer
People want you to be responsive to their emails. In fact, a recurring frustration that I hear from co-workers, management, volunteers, board members and donors is when they take...[ read more ]
For Values "Show, Don't Tell"
Many organizations, in addition to their mission and vision statements, have a values statement. A values statement is a set of beliefs and principles that guide an organization’s decision-making....[ read more ]