20
Aug
Writing for a World that Doesn’t Read
Those responsible for communicating with nonprofit constituencies (donors, activists, board members, even employees etc.) have a tough job these days. They need to reach out to people and craft...
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17
Jul
Being responsive to email: Reply, Acknowledge or Answer
People want you to be responsive to their emails. In fact, a recurring frustration that I hear from co-workers, management, volunteers, board members and donors is when they take...
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