05
Dec
Response time
I am a firm believer that with few exceptions people should respond to all emails and phone calls within 48 hours. At the very least, take two seconds to...
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02
Dec
Refreshing
I had three refreshing interactions yesterday. The first was with an acquaintance who I ran into as we were both walking into the same building. I routinely asked how...
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01
Dec
New venture
Welcome! As many of you reading this know, I frequently email my friends, family, clients and colleagues thoughts, tidbits, articles or links (without, or more often, with commentary). In...
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